Aventis Systems

Sales Development Representative

Atlanta, GA

Description

Aventis Systems, Inc. has an immediate opening for an entry level Sales Development Representative who will be responsible for assisting National Account Managers with establishing and building strong relationships with both current and prospective clients with the ultimate goal of identifying and developing revenue opportunities. The selected candidate will be required to effectively articulate the Companys value proposition as well as understand the Companys product and services portfolio at a high level in order to increase market share and brand loyalty with both customers and prospects. S/he will need to be adept in engaging with accounts and delivering targeted, compelling messaging intended to garner interest in doing business with Aventis Systems on a long term basis.

This individual should possess outstanding organization skills for prioritizing a heavy workload and exhibit strong attention to detail. Excellent written and verbal communication skills are a must, as are a strong phone demeanor and customer-centric approach.

This position will report to the Director of Sales.

Responsibilities

  • 50% Outbound B2B sales development calling
  • 20% Inbound call routing
  • 20% Customer service
  • 10% Special projects
  • Outbound B2B Sales Development
  • Meet or exceed monthly and quarterly opportunity identification and appointment setting objectives
  • Meet or exceed monthly and quarterly outbound activity metrics objectives
  • Utilize available resources and tools to establish contact with key account influencers and decision makers to assist National Account Managers with relationship building and opportunity identification
  • Understand challenges facing SMB IT target audience and effectively articulate compelling messaging around that
  • Collaborate with National Account Managers to execute ongoing account strategies based on market data, including customer, channel, and product / service data
  • Make initial contact with non-named account contacts that interact with the Company's marketing assets and/or campaigns
  • Initiate contact with new web driven clients to assist National Account Managers establish strong relationships
  • Cold call on prospective new accounts as needed
  • Customer Service
  • Appropriately route inbound customer calls to either sales, customer service or technical support
  • Effectively handle lower priority customer service requests
  • Make post-sale outbound customer satisfaction inquiry calls to non-named accounts
  • Reporting
  • Log all customer information and interaction in Company's CRM tool
  • Accurately track all appointment and opportunity identification information
  • Accurately track all outbound activity metric information
  • Log new inbound leads in CRM
  • Accurately track marketing campaigns driving inbound leads in CRM
  • Product Training
  • Maintain high level knowledge of Company's products and services in order to articulate potential solutions tailored to each customers needs
  • Consistently improve product knowledge through self-study, team presentations, and training sessions
  • Understand industry trends and challenges within the computer hardware and software industry

Qualifications

• Some college experience
• 1-3 years of B2B direct sales/sales development experience
• 1-3 years of establishing relationships and selling over the phone - Inside Sales
• 1-3 years of CRM experience, Salesforce preferred
• Small business experience
• Proven ability to connect with key account influencers and decision makers
• Outstanding organizational abilities
• Polished level of interpersonal and verbal communication skills
• Strong phone demeanor
• Persuasive and professional
• Self-starter with strong attention to detail
• High sense of urgency and ability to work under pressure
• Demonstrated writing and proofreading abilities
• Strong analytical and research skills
• Strive for continual improvement
• Ability to exhibit accurate and complete job knowledge
• High level of proficiency in Microsoft Office products
• Proficiency in Google products

Preferred Qualifications
• Technology sales/sales development experience
• Relevant product and industry knowledge

Work Environment
• Atlanta-based Galleria Office
• Schedule: 40 hours per week
• Some travel may be required.
• Some driving may be required to and from: warehouse, events, and other errands.
• Some odd hours may be required including nights and weekends

Aventis Systems is currently not a partner company, nor affiliated with CourseCareers in any way.
We recommend that in place of the above qualifications you sell them on your knowledge and skills you gained through your CourseCareers specialization.