I would like information about the IT course

Our Information Technology course helps people start entry-level careers in IT support without any experience or degree required.

The course is taught by Josh Madakor, who worked his way up from IT support and has been teaching people how to break into IT for years through his YouTube channel. He partnered with us to create an in-depth course on how to start a career in IT. You learn what you need to go from knowing nothing to being ready to apply for your first position.

IT is a good career path for someone who doesn't want to work in tech sales but still wants to be in the technology industry. There's also no coding involved.

Josh designed the course so there are no extra costs, with one possible exception, which he explains in the course.

Every lab in the course is done in Azure (Microsoft's cloud platform), which requires a credit card to sign up. Microsoft usually offers free credits to new Azure accounts, but the amount and how long they last are set by Microsoft and can change: see Microsoft's Azure free account page for the current offer. If your free credits run out before you finish the labs, you can keep going on a pay-as-you-go basis; cleaning up your cloud resources after each lab, as Josh advises, keeps the cost low.

He covers this in Lab 1, Part 2.

The high-level exam objectives for the CourseCareers IT certificate exam are very closely aligned with the lessons you will go through and include the following topics:

• Cloud Computing Basics
• Computing Components
• Help Desk Core Fundamentals
• Networking Basics
• Operating System Basics

The IT Course also offers the following hands-on labs, ALL of which are completed in Microsoft Azure--a cloud platform, affording you hands-on cloud experience as well:

• Azure Crash Course (Cloud Platform)
• Azure Virtual Machines
• Ticketing Systems (osTicket)
• Virtual Private Networks (VPNs)
• Active Directory (Deployment and Configuration)
• Domain Naming Systems (DNS)
• Network File Shares and Permissions

Traditional certifications (CompTIA, etc.) tend to be very broad and theoretical with a lack of depth and practical application. Whereas the CourseCareers IT Course is intentionally more narrow but goes relatively deep into the topics. Most topics covered in the lecture portion have a practical component in the labs section that will result in you gaining usable skills and a better understanding of the technology.

You won't be able to pass CompTIA exams by going through CourseCareers, but you will have a lot more context when learning about many of the topics you'll find in those exams. Likewise, passing CompTIA exams doesn't translate to any kind of practical hands-on experience. That's not to say CompTIA exams are bad as they are very useful for theory and HR and recruiters often appreciate them.

Also, try not to think of the CourseCareers certificate as the end goal. It's simply a by-product of getting through the course. While the certificate is good to have, the experience you gain, your portfolio, an overhauled resume, and increased interview capability are the main target outcomes of getting through the course.

Pay for entry-level IT jobs varies with location. The Information Technology course page shows the typical starting salary.

Examples of job titles, might be:

• IT Support Specialist
• Help Desk Technician
• IT Technician
• Service Desk Technician
• Service Desk Analyst
• Support Analyst

Also, since all of the labs are done in Azure, it's possible to start with a Cloud Support Engineer type position (these usually pay more, but they will require some extra effort on the student's side in the form of additional cloud-based projects or a bit of prior experience).

Examples of such job titles might be:

• Cloud Support Engineer
• Support Engineer
• Azure Support Engineer
• Technical Support Engineer
• Application Support Engineer

Additional information can be found on the Information Technology Course page.

For general course information, read I would like general information on how courses work.