I tried to submit my final exam, but the submit button was grayed out.

If you accidentally skipped answering a question, that could have caused that issue. If you went back and verified that you had answered every question, then you may want to use a different browser, such as Chrome (NOT Safari), and make sure your device meets these requirements. If this happens again, if you are using Chrome, before closing or shutting anything down, please take a screenshot of your Javscript console following the directions below and ask our support assistant or email support@coursecareers.com with your issue and include the image of the javascript console. If you are not using Chrome, just ask our support assistant or email support@coursecareers.com with your issue.

Open the JS console in Chrome:

Windows/Linux: Press Control + Shift + J.

Mac: Press Command + Option + J

This will open the browser console that is used by developers to diagnose issues. There might be important information there that can help the dev team diagnose what's wrong.

Take a screenshot of the errors shown in the JS console:

Windows: Press Windows + Shift+ S at the same time. Your screen will dim and you can select the JS console to take a picture of any errors that are showing up.

Mac: Cmd + Shift + 4 at the same time. It'll bring up a little target icon and you can select what you would like to screenshot.

Here's what the JS console might look like in Chrome.