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Students
01
My Course(s)
- Can I skip adding my LinkedIn profile URL?
- I cannot access my course
- My course page keeps loading
- Why are my course videos not displaying correctly?
- Why can't I mark the course lesson as Completed
- Why is my course completion percentage not correct?
- Why is the video for my course not displaying?
- Do I have to update my LinkedIn profile?
02
My Account
03
Payments and Refunds
- How does a refund work when the original card is no longer in use?
- I want a refund
- I want to put my payment plan on hold
- What do I do if my payment fails and I lose access to my course?
- What if I purchased the wrong course by accident?
- Why did I get overcharged on my payment plan?
- Can I get a refund after 14 days?
- How can I change my credit card on my payment plan?
- I have not received my refund yet
04
Discord and Coaching
05
Exams and Proctoring
- Are we allowed to use Grammarly during the final exam?
- Is there an additional charge to upload my UIUX video?
- What if my UIUX final video is longer than 10 minutes?
- When I start the exam, is there a time limit for completion? What if I have to leave unexpectedly?
- Why does the practice exam requires me to show my ID? Do I have to show my ID to take the final exam?
- I'm getting stuck on the screen share page when trying to take the exam.
- I am trying to take the practice exam but I am getting an error that says Missing Parameters. Please note . . .
- I cannot get my camera or microphone to work for the practice or final exam.
- What do I do if I keep getting the error message, Reload your Exam?
- I tried to submit my final exam, but the submit button was grayed out.
- Why isn't my highest exam grade displaying on my graduate profile?
- How does grading the final exam written and audio questions work?
- I cannot record audio or submit my exam
- I have not gotten my final exam grade
- Was my final exam submitted?
- When will my IT portfolio project be graded?
- How many times can I take the final exam?
- Is there a study guide for the tech sales final exam?
- How long does the final exam take?
- Why are only my multiple choice questions graded on my practice exam and can I take it again?
06
Graduates
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