What are the minimum device and browser requirements for the proctored exam?

We use AutoProctor to proctor our exams. To take a proctored exam, you need:

• A laptop or desktop computer. Phones and tablets can't be used.
• A working camera and microphone, and permission for your browser to use them. See camera and microphone help.
• Google Chrome or Safari, updated to the latest version.
• A stable internet connection. Ad blockers, privacy extensions and some school or work networks can stop proctoring from loading. If that happens, turn them off for coursecareers.com or try another network (a phone hotspot works).
• On a Mac, permission for your browser to record the screen (how to allow it). The proctoring tool takes a screenshot if you switch tabs.

What happens when you start the exam

Before you start, the exam page explains how the exam is proctored and asks you to tick a box to agree to it. The Start button stays off until you tick the box. When you press Start, your browser asks for access to your camera and microphone. Allow it and follow the steps on screen. Your exam starts as soon as proctoring is running. Most exams open in full screen.

While you take the exam, AutoProctor takes photos at random moments, notes sounds and other people in the room, and notes when you leave full screen or switch tabs, with a screenshot of the other tab. Exams that allow notes do not track tabs or full screen. There is no photo ID check, and your session is not recorded as a video. Our Privacy Policy explains what is collected and how long it is kept.

If proctoring can't start, your exam does not start either, and trying again does not use one of your exam attempts. If you are still stuck, ask our support assistant or email support@coursecareers.com.

Please read this FAQ for course specific requirements.