I want to put my payment plan on hold

Updated March 26, 2026

You must be within 14 days of purchasing and have not taken the final exam to pause your course and place your payment plan on hold. Your original refund period still applies. The benefit of pausing your course is that you do not have to go through the purchase process again when you are ready to continue the course. You can start the course back up right where you left off. All you have to do is go to your Account Details page and make a payment to reactivate your course. Once your course is completely paid for, it will remain active; otherwise, it will only remain active for two weeks at a time, requiring another manual payment.

To pause your course, go to your Account Details page. If you see a '14-day trial ...' box, you are still within your 14-day refund period and have not taken the final exam for the course. Click the Pause Course link.

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If you do not see the '14-day trial ...' box then you are no longer eligible to place your payment plan on hold.

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