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Learn MoreUpdated October 25, 2026
If you are within your 14-day refund period you can go to your Account page and switch courses. Alternatively, you have the option to request a refund for the original course and purchase the desired course.
The benefit of asking to be switched instead of refunded is that a refund back to your credit card can take several business days to settle, depending on your bank.
The benefit of asking for a refund and purchasing the other course is that your 14-day refund period starts over.
The benefit for CourseCareers to switch you instead of refunding you is that CourseCareers won't have to pay Stripe the refund processing fee.
*Users who have taken the final exam are not eligible for a refund or to be switched to another course, even if they are within the 14 day period.
Ask our support assistant. It can answer most questions right away, and it hands you to our team when it cannot.
Or email support@coursecareers.com (Mon-Fri, 8 am – 5 pm EST).